Customer service teams often get blamed for poor customer experiences. But in reality, many support issues start long before a customer ever sends that email or opens a live chat – they begin with bad user experience (UX). A confusing interface, unclear policies, or a slow checkout process can overload your customer service team with […]
Brand Personality? Hey guys, interesting fact – according to HubSpot, companies that prioritise blogging are 13 times more likely to see positive ROI. Painting a picture of your brand personality through writing is a great way to grow your business and here’s why: Everyone is unique, and each business has its own story to tell.
Hey, interesting fact – 68% of all online experiences begin with a search engine, eager to learn more about keyword research? Tip 1 – Tie in Your Unique Brand Identity Picture this: you’ve got your keywords lined up, ready to roll. Now, it’s all about seamlessly integrating them into your content. Your narrative should